Shipping policy
At Qash Freshness, we are committed to delivering your Freshness product in the fastest and safest way possible. Please review our shipping policy below for all the details on shipping timelines, costs, and more.
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping: Typically takes 3-5 business days.
Order Tracking
Once your order is shipped, a tracking number will be sent to you via email, allowing you to track your package's progress.
Delays and Issues
While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances, such as weather or carrier issues.
For any shipping concerns or delays, please contact us at hello@qashfreshness.com.
Shipping Changes
If you need to make changes to your shipping address after placing an order, contact us immediately at hello@qashfreshness.com. We can only update addresses before the order is shipped.
Damaged or Lost Packages
If your order arrives damaged or if it’s lost in transit, please reach out to our support team within 48 hours at hello@qashfreshness.com with your order details and any relevant photos.